FAQs
Whether you’re a customer, or a partner dealer or OEM, this is where you’ll find answers to many of the most common questions surrounding our award-winning vehicle protection systems. Can’t find what you’re looking for? Our account management team will always be on hand to help. Or, if you’re a customer please get in touch.
COMMON QUESTIONS.
VEHICLE PROTECTION SYSTEM (VPS).
Can I still polish my vehicle when GardX has been applied?
Yes you can still polish your car with any good quality wax polish.
Water does not bead up on my cloth seats?
Water will not always bead up, this is dependent on the weave of the material/cloth. If liquid should sink into the material, it will not leave a stain.
Where do I go if I want to have GardX reapplied?
GardX products are applied by trained professionals at a GardX approved retailer. GardX is a once only application and comes with a lifetime of ownership guarantee.
How much does the GardX vehicle protection system cost?
GardX is sold via our approved dealer network. Please contact your GardX approved retailer for more information.
Are there any environmental benefits of having GardX on my car?
Yes! Having GardX on your vehicle means that you do not have to wash your car as often, reducing the amount of water you use and the use of potentially harmful cleaning products.
I have a soft top convertible car, can GardX be applied to my soft top roof?
Unfortunately GardX only covers painted surfaces.
Is GardX suitable for all colours and paint types?
Our products can be applied to all paint types and colours with the exception of Matt finished paint.
What should I do if I get bird droppings/lime on my car?
Bird Droppings contain acids that are harmful to the vehicle paintwork. GardX can provide a short period of protection against these types of acids. In the event of getting bird droppings on your vehicle, they should be removed as soon as possible before any damage can occur. Our bird dropping remover can be purchased from the GardX online shop.
What does my GardX Guarantee cover?
GardX is deisgned to maintain the high quality finish of both the external paint and interior cloth and / or leather trim of your vehicle. The guarantee applies for the lifetime of ownership of the vehicle from the date of purchase. The guarantee covers the following in summary: Paint Sealant:GardX will pay for the re-application of the paint-sealant if your vehicle’s paintwork has lost its lustre, resulting from exposure to the sun and weather induced acid rain. Fabric and/or leather interior: GardX will pay for the cost of trying to clean any damaged area of the fabric or leather trim (seats and carpets only) and for reapplication of the treatment. Please refer to your GardX terms and conditions for full details.
Can I apply GardX myself or does it need to be professionally applied?
GardX must be professionally applied. Once professionally applied to your vehicle, it leaves an extremely durable and high-gloss finish which prevents pollutants from impacting the car’s paintwork.
Where can I get GardX applied to my car?
Please call the GardX office and we will advise you of your nearest local GardX approved retailer.
I have had an accident in my car and have had to have a repair done, can GardX be re-applied to the repaired area?
You can purchase a range of GardX aftercare products from the GardX online shop. Click here to browse our aftercare products.
Where can I purchase GardX Aftercare products from?
You can purchase a range of GardX aftercare products from the GardX online shop. Click here to browse our aftercare products.
Can I transfer my GardX guarantee?
You can purchase a range of GardX aftercare products from the GardX online shop. Click here to browse our aftercare products.
Is GardX a car cleaning company?
You can purchase a range of GardX aftercare products from the GardX online shop. Click here to browse our aftercare products.
Once GardX has been applied, how should I wash my car?
After GardX has been applied you can wash your car as normal, that includes car wash, jet wash or hand wash. There are no restrictions on how to wash your vehicle. We recommend that you use the GardX aftercare products, found in your take home pack and also available to buy on the GardX online shop, to clean your car, however any high quality car shampoo can also be used. Please note, that the use of abrasive products such as any cutting agents, should be avoided as this will remove the GardX Protection.
MAINTENANCE PRODUCTS.
When can I obtain GardX Maintenance plans from?
Our Maintenance plans are sold directly through our approved retailer network. When you purchase your vehicle please ask your dealer about GardX and they will able to tell you if they are approved to offer our products.
Where can I purchase GardX Air Conditioning cleaners?
The GardX Air Conditioning cleaner range is a professional product that can be applied by a GardX approved retailer. Please contact your local service centre to see if they stock GardX Air Conditioning cleaners, and if not they can contact us to obtain the products.