DIGITALENABLEMENT.
DELIVERING A DIGITAL EXPERIENCE THAT TURNS SHOPPERS INTO BUYERS.
We have created a holistic value-added product digital ecosystem that supports our clients and their customers throughout every stage of the journey.
With our cutting-edge technology and solutions, we empower businesses to enhance customer experiences, automate operations, and achieve measurable success. Every solution we provide has been built to ensure we help you maximise performance and drive long-term growth across every product and touchpoint.
Digital Vision.
Linked to our manifesto where we ”guarantee that every part of our business exists to drive more growth for yours” we have developed a Digital vision.
Our Digital vision is to become a virtual assistant for our clients, that adds true value, drives conversions, increases engagement, optimises their effectiveness and ultimately supports their growth.
To do this we created a value-added product-focused, connected ecosystem that empowers business growth by leveraging automation, artificial intelligence, and seamless integration. This allows us to deliver exceptional, personalised customer experiences, optimise sales, and continually drive performance.
Alex Scott – Director of Digital
FUELLING DIGITAL GROWTH.
All of our solutions are supported and bound together via our proprietary product and customer hub, iGard. This platform houses all of your customers’ product and policy information across the entire lifecycle. Backed by a full insights and analytics suite of interactive dashboards, you’ll gain full transparency of your performance, and quickly be able to identify areas of improvement.
GARDX CONNECT.
GardX Connect is your very own value added product (VAP) ecosystem, ready to integrate endlessly. No matter the digital maturity of your dealership, our solutions are critical in preparing your business for the customer of the future.
Dealerships and OEMs can turbocharge VAP sales and customer engagement by deploying GardX Connect quickly and easily. It’s a scalable solution that harnesses data-driven, digital engagement seamlessly and consistently by offering customer-centric, compliant experiences via the channels they choose.
GardX Connect essentially becomes your virtual assistant.
- – It powers customer engagement.
- – It drives conversions.
- – It enriches your processes.
PRODUCT ACCELERATOR.
CARE PORTAL.
The customer Care Portal is an online, end-to-end customer claims management platform designed to streamline the entire claims process, from notification to settlement. This solution can function as a standalone platform or seamlessly integrate with third-party systems, driving operational efficiencies.
It enables customers to easily view all policies, access documentation, and request amendments, while also allowing them to raise and track claims to resolution. Customers can access the portal from any device without needing an app, and businesses can upsell and cross-sell additional products directly within the platform.
Ultimately, the Care Portal enhances and automates the claims experience and allows customers to process claims seamlessly.
E-COMMERCE (D2C).
Our fully automated customer self-serve e-commerce platform enables the seamless online sale of VAPs direct to consumer (D2C). It is designed to easily integrate with existing solutions or function as a standalone white-labelled option.
This platform offers a variety of benefits, including the ability to sell additional products, a fully automated process from data ingestion through to policy registration, multiple payment options for greater customer convenience, and the capability to capture valuable data that helps refine and optimise performance, ultimately driving increased conversions.
ANALYTICS & REPORTING.
We provide access to a single reporting application that tracks and measures the performance of all GardX products and services, empowering data-driven optimization across your business.
The dashboards offer complete transparency, allowing users to instantly access performance data and derive valuable insights in real-time.
With a shared platform for collaboration, your team and ours can explore data together, predict trends, and view performance over time. We understand that not one size fits all that’s why we can also tailor dashboards and KPIs to focus on key metrics that matter to you, ensuring alignment with business objectives so that we can drive continuous improvement based on real-time insights.
BOOK A CONSULTATION.
If you want to increase revenue, convert more customers and drive more growth for your business, then get in touch below.